Frequently Asked Questions

Check frequently asked questions here, if you still need help please contact us at zoartix.charms@gmail.com.

FAQs

Step 1.Choose the Printing Method

Step 2.Choose the Additional Technique

Step 3.Choose the Size

Step 4.Click the UPLOAD FILE button and upload your artwork

Step 5.Choose the Accessories. You can choose multiple tpyes you want.

Step 6.Enter the Quantity. Most products have No Minimum Order Quantity!

Step 7.Click the Add to Cart button. Check your order and the price. If there is no problem, you can click the PROCEED TO CHECKOUT button.

Step 8.Enter your address information and choose the payment method. Apply the discount code if you have.

You only need to upload the original design to us. We have designers to make the cutline or hole for you, you just need to indicate your requirements(such as hole position). Also, you can mail us at zoartix.charms@gmail.com with your order number and more detailed requirements.

The clear border is 2.5mm by default.
The artwork file requires 300 resolution and 1000 pixels or more, CMYK color mode (if you upload RGB color mode files, the color of the final products will be darker than expected).

The vector original manuscript is recommended.
We prefer PSD/PNG/AI/PDF/CDR files.

· Only need to upload the original design. Our designers will make the cutlines for you for free~
· The size includes the borders and it depends on the longest side.
· If you want to make borderless acrylic pins, please leave a note or contact us via Live Chat.

 If there is any problem, please feel free to contact us by Live Chat or email:zoartix.charms@gmail.com

More than one designs for same size and same print technology can save files in this method:1. Name the files of each design: Name + Qty + # (accessory number)2. Put all designs in one folder, then make them as one ZIP file.3. Send the ZIP file to the web for the product you choose.

You can review "the product cost and the shipping fee" on the checkout page when you proceed to the shopping cart. International customers may incur import taxes or fees.

Paypal, Credit card

  • Economy (transit time 10-20 business days)
  • Standard (transit time 8-16 business days)
  • Fast (transit time 4-10 business days)

After you add the product to your cart you'll be shown your discounted rate. The more you order the larger your discount!

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