The charms we ordered were very good quality and the shipping was fast. We are very satisfied. Thank you
I've ordered from here plenty of times with little to no issue. However, I am unsure of what went wrong this last time. Firstly, my order seemingly went missing for a prolonged period of time (one or two months), which led me to have to contact both the shipping company (GOFO?) and ZoArtix. After some back and forth emailing with ZoArtix, I received my package July 14th. However, the box was unbelievably damaged, and to my disappointment, so were the items within. Although I did not order two sets, I received two anyways... which wouldn't be a problem, however BOTH were damaged. The cracks are so deep that I fear even the slightest tug with snap the edge off, so using it as decoration is a no-go unless I want their face ripped in half while I'm out. I reached out again explaining that they were destroyed upon arrival and was offered a remake under the condition that they come with my NEXT order. Can't say those conditions sound awfully reassuring. Apart from that, it is in fact a keychain and is to the quality they'd offer. If it wasn't for the obvious, it'd be a 4/5 stars.
good quality print, good & responsive customer service too!
The keychains came out so pretty and the colours are really fantastic, they came really fast! I will order again!!
