How long will I receive the item?
Processing Time: 5-10 days
The production time for epoxy/resin and quicksand products will be a bit longer.
Shipping Time:
Standard Delivery: 8-13 business days
Fast Delivery: 6-10 business days
Expedited Delivery: 3-5 business days
The pudding inside is a squishie that smells like vanilla. So, 100% fine there!
Aside from a small hiccup *I* made when submitting art, the pudding container is really that secure, with a sort of reinforced ‘suction’ piece inside the lid to keep the charm closed and the squishie secure in the pot. These are really neat!
Accidentally ended up not flipping the canvas right but the printing is still really nice , maybe a little darker so just keep that in mind. Not that it looks bad just something to be aware of. Also the pudding itself somehow smells really good haha
The quality of the keychains is incredible, the colors look really good, and the image quality is excellent!
We even received some extras with our order, and we couldn't be happier.
This is so fun! I can hang it anywhere I want. The best part is the customization—I get to make a keychain that’s totally mine!
I really love how it turned out! Its really clean and they were packed in its own containers too! Thank you do much !
The texture is excellent and very transparent. The quality of zoartix is excellent and the production speed is very fast. I think I will make another purchase.
Absolutely love it! First saw this on Instagram, showed it to my daughter, and we fell in love. So happy we were able to purchase it!
THEY ARE ADORABLE AND SO STIKIN CUTE AND GOOD QUALITY AND SHIPPING WAS FAST OVERALL IT WAS A GREAT PURCHASE
A very perfect acrylic signboard was delivered to me promptly. They are even more exquisite than I imagined. I really like them a lot.
Got my package today—love it! 😍 Thanks for getting it to me so fast!
So cute! I absolutely loved their keychains, and the customer service was great too. The free stickers were such a fun bonus-I'll definitely be back for more!
This is my first time designing a deskmat and I'm very happy with the final result. The printing is clear and the material is nice to the touch.
The quality of the print is nice and bright - I've reprinted this design in so many other places where it came out dark - that I forgot I had coloured some of the lineart in the original art! Thank you again, ZoArtix guys.
I loved how cute my keychains are, my customers adored them!
I originally ordered these a while ago, but the batch ZoArtix sent me was defective. Thankfully, they remade them for me for free!! I am so happy with how they turned out!! I only ordered 4 of each, but they sent me around 8 of each, at no extra cost. Shipping to the United States was quick, too. Thanks, ZoArtix!
Shipment came in a timely manner, keychains were not harmed in the process, and they look so cute.
Saw this randomly on instagram and feared that he would be gone (the post was weeks old!). Lo and behold, he is mine now! The acrylic standee is super high quality and the coloring and details are beautiful! Shipping was super fast as well.
01. Minimum Order Quantity
Except for products with a clearly stated minimum order quantity, most products allow for a minimum purchase of just one piece.
02. Do I have to pay customs duty charges?
You can review "the product cost and the shipping fee" on the checkout page when you proceed to the shopping cart. International customers may incur import taxes or fees.
03. What payment do you offer?
Paypal, Credit/Debit Card.
04. How to save more?
Please stay tuned for the latest discount events, which we will showcase on our website.
After you add the product to your cart you'll be shown your discounted rate.The more you order the larger your discount!
05. How long will I receive the item?
Processing Time: 5-10 days
The production time for epoxy/resin and quicksand products will be a bit longer.
Shipping Time:
Standard Delivery: 8-13 business days
Fast Delivery: 6-10 business days
Expedited Delivery: 3-5 business days
06. Order Process
Step 1. Choose the Printing Method
Step 2. Choose the Additional Technique
Step 3. Choose the Size
Step 4. Click the UPLOAD FILE button and upload your artwork
Step 5. Choose the Accessories. You can choose multiple types you want.
Step 6. Enter the Quantity. Most products have No Minimum Order Quantity!
Step 7. Click the Add to Cart button. Check your order and the price. If there is no problem, you can click the PROCEED TO CHECKOUT button.
Step 8. Enter your address information and choose the payment method. Apply the discount code if you have one.
07. Product Template
You only need to upload the original design to us. We have designers to make the cutline or hole for you, you just need to indicate your requirements(such as hole position). Also, you can mail us at zoartix.charms@gmail.com with your order number and more detailed requirements.
08. File Requirements
The upload limit is 10MB. If your file is too large, please compress it into a ZIP file or share a Google Drive link.
The clear border is 2.5mm by default.
The artwork file requires 300 resolution and 1000 pixels or more, RGB color mode.
The vector original manuscript is recommended.
We prefer PSD/PNG/AI/PDF/CDR files
· Only need to upload the original design. Our designers will make the cutlines for you for free~
· The size includes the borders and it depends on the longest side.
· If you want to make borderless acrylic pins, please leave a note or contact us via Live Chat.
If there is any problem, please feel free to contact us by Live Chat or email:zoartix.charms@gmail.com
09. How to upload when I have more than one design?
More than one design for the same size and the same print technology can save files in this method.
Name the files of each design:
1. Name + Qty + # (accessory number)
2. Put all designs in one folder, then make them as one ZIP file.
3. Send the ZIP file to the web for the product you choose.
